Collections · Reminders

Smart Rent Payment Reminders for PG Owners

TrackMyPG’s Reminder settings let you turn on auto reminders, choose how many days before the due date they fire, and manage reminder templates for the billing channels enabled on that PG.

  • Auto reminders
  • Editable templates
  • Send now
  • Email · SMS · WhatsApp

Scheduled reminders are created from pending invoices and due dates, then processed through the reminder queue so your team can track what is pending, sent, or failed.

https://www.trackmypg.com
Payment reminder and notification workflow on a laptop
Auto
before each due date
Send now
manual nudge
Editable
message templates
3 channels
email · SMS · WhatsApp

What PG owners struggle with today

Most PG operators still coordinate tenants, rent, and documents across Excel, WhatsApp, and paper registers. That works until bed count, staff handovers, or month-end reconciliation expose gaps nobody can audit quickly.

  • Excel sheets and WhatsApp threads become the unofficial ledger
  • Duplicate tenant rows after busy move-in weekends
  • ID copies and agreements scattered across phones and folders
  • Payment screenshots without invoice IDs at month-end
  • Room swaps that never update the “master” occupancy tab
  • Owners cannot see outstanding rent without calling the desk
https://www.trackmypg.com
Payment reminder and notification workflow on a laptop

Problem → solution mapping

Each pain point maps to a module that ships in the product today — not a roadmap promise.

Owner memory-based follow-up

Auto reminders N days before due date

Inconsistent message wording

Editable templates per enabled channel

Urgent nudges

Send reminder now from the reminders queue

Channel sprawl

Email default; SMS/WhatsApp where enabled and wallet-funded

Invoice disconnect

Reminders generated from pending invoices

What you get in the product

Every capability below ships in TrackMyPG today — no roadmap promises, no fake automation.

Due-date automation

Set a lead time in days and reminders fire before each invoice due date.

Follow-ups happen consistently, not from memory.

  • Configurable lead time
  • Built from pending invoices
  • Queue shows pending/sent/failed

Editable templates

Manage default wording per channel and personalise with tenant variables.

Professional, consistent messaging.

  • Tenant, amount, due date vars
  • PG name & month
  • Per-channel templates

Manual send-now

Trigger a reminder instantly for pending invoices when follow-up cannot wait.

Escalate without leaving the dashboard.

  • One-click send
  • Same pipeline as scheduler
  • For urgent dues

Channel-aware delivery

Sends follow PG billing channel settings and tenant contact preferences.

Reach tenants where they actually respond.

  • Email by default
  • SMS / WhatsApp where enabled
  • Wallet-backed where applicable

Step-by-step in TrackMyPG

The same flow your desk runs every month — from tenant to report.

  1. Add tenant

    Create a profile with contact, stay dates, and documents your process requires.

  2. Assign room or bed

    Map the tenant to physical inventory with per-room or per-bed rent.

  3. Generate invoice

    Raise rent bills with PDF download and clear paid vs unpaid status.

  4. Track payment

    Mark cash or bank paid, or collect online after gateway onboarding.

  5. Monitor occupancy

    See which beds are occupied from the same data that drives billing.

  6. Generate reports

    Export revenue, outstanding, tenant, and occupancy views for owners.

Measurable outcomes on the ground

Due-date based automation

Set reminder lead time in days before the due date so payment follow-ups happen consistently instead of relying on memory.

Editable message templates

Manage default reminder wording per enabled channel and personalize messages with tenant, amount, due date, PG name, and month variables.

Manual send-now flow

Operators can trigger reminders instantly for pending invoices from the reminders queue when follow-up cannot wait for the scheduled run.

Channel-aware delivery

Reminder sends follow the PG billing channel settings and tenant contact preferences, with email by default and SMS or WhatsApp where enabled.

What operators report after adoption

  • Less manual reconciliation between chat, sheet, and register
  • Fewer payment disputes with invoice PDFs tenants reference
  • Faster tenant onboarding when rooms and billing connect day one
  • Higher occupancy visibility without walking every floor
  • Reduced owner follow-up calls when desk uses one ledger

Manual vs Excel vs TrackMyPG

The same PG tasks, three ways to run them. See exactly where structured software pulls ahead.

TaskManual / registersExcel sheetsTrackMyPG
Tenant records Notebook & register rows Rows that drift out of sync Searchable profiles linked to rooms
Rent invoices Hand-written or ad hoc PDFs Manual template per tenant In-app invoices with PDF + status
Payments UPI screenshots in chat Paste amounts into cells Payments tied to invoice IDs
Occupancy Whiteboard or memory A “master” tab nobody trusts Live room & bed mapping
Outstanding dues Recalculated over phone calls Fragile pivot tables Outstanding Payments report
Month-end reports Hours of manual totals Copy-paste + formulas One-click Excel / PDF export
FAQ

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